Dear Valued Customers and Team Members
Over the past week we have all witnessed mounting U.S. concerns and warnings regarding the spread of COVID-19. The six county shut-down in California has been upgraded to a statewide shutdown. The health and well-being of our employees and business partners remains a top priority and effective immediately, we have taken steps to have our support team work from home while continuing to respond to email and direct telephone contact. Please use the email email@example.com and continue to call our CA office at 1-800-322-6757. We will continue to carefully monitor the coronavirus situation and take every action necessary to ensure the health and safety of our employees while also addressing the needs of our valued customers. The shipment of products will be on hold until April 7th or until the date that the State of California lifts the shelter in place order. If you have an issue with a wholesale pending or replenishment order, please reach out to your sales representative or to our support team for assistance.
Our e-commence site will remain functional but we require additional time for the processing and shipment of orders. As this situation is extremely fluid and changes can take place within hours, we ask that you please refer to our social media accounts or website for updated information. Due to UPS and FEDX heavy volumes, they are not offering guaranteed expedited shipping so all shipments should indicate standard shipping.
We appreciate your understanding and loyal support of our family business. We share in sending our wishes that each of you will be safe and we will get through this as the strong team we have been for over 35 years.
Linda D. Bridges
Cork Pops, Inc.
850-897-8954 - office
850-865-6694 - mobile/text
850-897-4603 - fax